Payment in advance must be made before you can access a Car-History Report. No refund is available if you pay in advance and the Car-History Report is delivered to you by computer screen, email, pdf attachments, post or SMS. Car-History Report, please contact Car-History Report. quoting the registration number and the reference number of the vehicle checked. There is no refund for Unused Promotional Codes as part of a Bundle package. Bundle Codes do not have an expiry date and they can be used at any time in the future, and so, they are not subject to refund requests.